Insurance companies must carefully scrutinize the claims of the policyholders. It is important that only merited claims are compensated so that the insurer can maintain affordable policy values.

On occasions, claims prove to be fraudulent through the insurer's knowledege and experience in claims management. However, Insurance companies often have a difficult time to demonstrate their proof or suspicions in the proper courts and nothing can be done without more proof or a confession on the behalf of a fraudulent claimant .

A specific issue polygraph can assist insurers to get the answers they are looking for to either tighten their investigation efforts or simply allow the claim payment to the claimer.